Privacy Policy

When you create an account, subscribe to a plan, or use our services, we may collect:

• Account Information: Name, email address, and password (hashed).
• Billing Information: Payment details processed securely by Stripe. We do not store credit card numbers on our servers.
• Usage Data: Backtesting queries, paper trading activity, course progress, and dashboard interactions.
• Device & Browser Data: IP address, browser type, operating system, and device identifiers for security and analytics.
• Communications: Emails, support tickets, and feedback you send us.

We use the information we collect to:

• Provide, maintain, and improve our services (backtesting, paper trading, courses, dashboard).
• Process payments and manage your subscription.
• Send you transactional emails (account confirmations, billing receipts, password resets).
• Send you product updates and educational content (you can opt out at any time).
• Analyze usage patterns to improve our platform and develop new features.
• Detect, prevent, and address fraud, abuse, and technical issues.

We do not sell your personal information. We share data only with:

• Stripe: For payment processing. Stripe's privacy policy governs their handling of your payment data.
• Cloud Providers: Microsoft Azure for hosting. Data is stored in encrypted form.
• Analytics: Aggregated, anonymized usage data for platform improvement. No personally identifiable information is shared.
• Legal Requirements: If required by law, regulation, or legal process.

We implement industry-standard security measures:

• 256-bit SSL/TLS encryption for all data in transit.
• Encrypted storage for all data at rest.
• Passwords are hashed using bcrypt — we never store plaintext passwords.
• Regular security audits and penetration testing.
• Access to production systems is restricted and logged.

We use essential cookies for authentication and session management. We use analytics cookies (which can be disabled) to understand how our platform is used. We do not use advertising or tracking cookies.

You have the right to:

• Access your personal data by requesting a copy from support@sellcallput.com.
• Correct inaccurate information in your account settings.
• Delete your account and all associated data by contacting support.
• Export your data (backtesting history, trade logs) in CSV format.
• Opt out of marketing emails at any time via the unsubscribe link.

For GDPR and CCPA requests, email privacy@sellcallput.com. We respond within 30 days.

We retain your account data for as long as your account is active. After account deletion, we remove personal data within 30 days. Anonymized, aggregated analytics data may be retained indefinitely.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice on our website. Continued use of the service after changes constitutes acceptance of the updated policy.

For privacy-related questions or requests:

• Email: privacy@sellcallput.com
• Mail: SellCallPut Inc., Privacy Team